Hang Eleven
  • Frequently Asked Questions
  • Orders
  • Delivery
  • Payment
  • Return & Exchanges


If you order before 22:00, you will receive your order within 1 to 3 working days. Select the day when you would like to receive your order at home. 

To have your order delivered or picked up, you can choose from the following options: 

Home delivery with PostNL

Pick up at a PostNL Service Point

If you choose to have your order delivered to your home, you can enter the delivery address yourself. You can choose for an evening delivery, this will cost €1,-. 

Delivery is not possible on Sundays and public holidays.

Pick up at a PostNL Service Point

When you choose this option, you can select a PostNL Service Point yourself. Most PostNL service points are open during the day, evenings and weekends. The parcel will be delivered here and you will receive an email as soon as the parcel is ready for you. Your package will remain at the service point for 7 days. If you have not picked it up yet, it will be returned to Hang Eleven.

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